Northeastern University student awarded scholarship for continued quality control research.

When we talk about a culture, we refer to the values that are shared through stories told throughout the country, state or neighborhood.

You need to discuss a quality process change with a co-worker. It’s no secret around the office that your co-worker doesn’t like change and is particularly resistant to discussing a process change.

Are you getting what you expect out of your leaders? According to a recent Kelton Global study, the qualities American workers value most in their company’s leaders are the same qualities they find most lacking.

In January, ASQ released the latest Manufacturing Outlook Survey. Respondents to the ASQ survey represent the aerospace, automotive, food, medical device, pharmaceutical and utility industries, among others.

Recently I had a conversation with a senior quality engineer at a large manufacturing operation about the future of the quality profession. There is no definite answer because no one has a crystal ball but a transformation has been underway. There have been several studies published and many articles, including some by this author, written on this issue.