American society for quality (asq) - Articles - Page 19

From the Editor

Shutting Down the Shutdown

What our politicians could learn from the quality industry.

Darryl Seland

November 6, 2013

As I write this, it is day 10—day 10 of a government shutdown in the United States.

Speaking of Quality

What Does (Cost of) Quality Mean?

Many of the terms used to define cost of quality are incorrect.

October 10, 2013

In 2011, Sipho Tjabadi, general manager, Eskom Quality Management, South Africa, spoke at the ASQ Audit Division Conference.

Face of Quality

The Argument for Training

People make the difference, but managers don’t act accordingly.

Jim L. Smith

October 7, 2013

Many of our greatest quality giants have discussed the value of education and training. For example, Dr. Deming dedicated two of his renowned 14 points of management to the subject.

Speaking of Quality

Recalls and Violations

There's more than one way to implement quality--correctly or not

September 12, 2013

Searching over headlines, it is difficult to believe there is quality in American products and services.

Face of Quality

The Value of a Certified Quality Professional

Certification benefits both you and your organization.

Jim L. Smith

September 9, 2013

In my April 2013 column, I explained Ten Reasons to Invest in Yourself. Due to the number of comments and follow up questions, I thought it worthwhile to do a sequel.

Speaking of Quality

Charting The Process With the Help of a Turtle

Map the process. Chart the process. Get the turtle!

August 12, 2013

Process maps and flowcharts are essential for your QMS. However, these tools are mistaken for the same tool and used interchangeably.

ASQ CEO Paul Borawski Will Retire In May 2014

August 12, 2013

After 27 years at ASQ and leading the organization’s expansive global growth, CEO Paul Borawski announced plans to retire in May 2014.

Speaking of Quality

The State of the Quality Profession

The first in a series of Global State of Quality Research report is out now.

July 3, 2013

A recent episode of ASQ TV explored the state of the quality profession.

Face of Quality

Focus on the True Enemy

Poor quality is a formidable enemy of profitability.

Jim L. Smith

July 2, 2013

The quality profession has risen to the tremendous challenges of the last century by developing methodologies that have helped businesses meet the demands of their customers.

Speaking of Quality

Communicating “Responsible” Quality to Executives

Quality pros are responsible for many important functions

June 19, 2013

The past three ASQ Future of Quality studies (2005, 2008, and 2011) have indicated that social responsibility becomes a major source of change that is shaping the future of the quality professional.