AIAG’s Quality 2020 report, developed with Deloitte Consulting, shares the findings of a recent, groundbreaking industry quality survey and includes extensive interviews with the nation’s leading automakers on the current state of quality.
The methods for measuring quality in the automotive industry are viewed as outdated and in need of replacement, according to the results of a new study detailed today by AIAG, a not-for-profit, member-supported organization that works with a wide range of global manufacturing companies and service providers to help them operate at peak performance.