Quality cops and the quality patrol. These are just two of the many names quality managers and technicians have been called over the past 70-plus years.

Over the past few years I’ve written several articles concerning the transformation of the quality profession.

By integrating these tools, much can be gained in a business’ process improvement endeavors.

Barry Schaffer seemed to trash talk Six Sigma in a recent blog. In May, he wrote a post on CMS Wire titled “Six Sigma Letting You Down?

Organizations are successful if they incorporate structured steps for implementing Lean Six Sigma so that the enterprise as a whole benefits.

Perhaps you’ve heard that Six Sigma is fading. In some circles Six Sigma is not the amazing continuous improvement methodology that it was once thought to be.

Around 1999, Hypertherm Inc. changed the manufacture of one of their products from a “craft style,” in which one person built the entire product from start to finish, to a team approach.

Feuds, politics and turf wars waste effort and distract personnel from serving customers and generating revenue. An organization should multiply individuals’ efforts. Personnel create goods and services, and customers transform them into revenues by purchasing them. Viewed as a supply chain, departments within an organization are consumers of other departments’ products.