We have a tendency to overuse certain words. I know this because on an annual basis many media outlets publish lists of the most overused words of the year. It usually happens in December to commemorate the end of the year. 

Many organizations make a mistake when trying to replace their design process with Design for Six Sigma. DFSS was never intended to completely replace an organization’s existing design process. 

Winona PVD Coatings takes quality so seriously that out of the almost 1.5 million wheels shipped in the past ten years, the company has seen the number of returns in the single digits. 

Character is like a tree and reputation like a shadow. The shadow is what we think of it; the tree is the real thing. —Abraham Lincoln

In September, the International Organization for Standardization (ISO) published ISO 9001:2015, the updated high-level system (HLS) quality management system standard that includes some fundamental changes in how organizations are expected to operate to remain in conformance.

Choosing the best measuring device for any application requires you to answer some basic questions to sort out your options before looking at the hardware. 

We quality professionals can inadvertently turn off our management team and, thereby, hurt our chances of successfully promoting good ideas.

In manufacturing, quality is frequently synonymous with product quality. Continuous improvement projects and initiatives tend to aim to reduce waste and defects.

Considering the thousands of readers of Quality magazine, the Quality Leadership 100 showcases the work of just a fraction of the quality professionals in this country.

In order to qualify for the Certified Quality Auditor examination, an individual must have eight years of work and/or experience related to the Body of Knowledge.