In these highly competitive times, it may seem as though improving productivity is the key to market share. Manufacturers often focus on improving productivity and managing, controlling and reducing costs. 

If you’ve ever suffered through a difficult lesson, you were likely not in Gary Griffith’s class. Griffith teaches geometric dimensioning and tolerancing (GD&T), quality audits, measuring and gaging, and other quality-related subjects, and though the technical aspects could make for a dry learning experience, his students say Griffith makes it fun.

Most people would agree that quality is essential to have but difficult to execute. Among the many tools available, a quality management system (QMS) can provide a roadmap toward better quality. 

Demonstrated by Dr. Joseph M. Juran’s Spiral of Progress, implementing quality is an evolutionary process. This point is so important that countless books and articles have been written on this subject.