Ford had a problem. On a small number of vehicles, the powertrain hardware and software malfunctioned.

As I write this, America has just reelected a president, celebrated a holiday of family and probably too many mashed potatoes, and started preparing for the New Year. By the time you read this, the country will be beginning resolution season.

Investing in quality matters, according to Quality’s 13th Annual Spending Survey.

These small items can affect the accuracy of much larger pieces of equipment.