Undoubtedly, you have heard—perhaps spoke—the first two statements. You are in the business of process improvement, after all. You want to be sure you have an effective quality management system (QMS).
I recently had a discussion with a business leader about quality management systems (QMS), their purpose, and importance to the core business infrastructure. Inevitably these types of discussions leads to whether a QMS is a “bureaucracy.”
It’s intended to extend the benefits of a quality system.
April 2, 2018
Whether your business has a 50-year history or just opened last year, you need to make sure you have a system of sustained success. ISO Q9004: Quality Management Systems–Managing for the Sustained Success of an Organization “provides guidance to management for achieving sustained success of any organization in a complex, demanding, and ever-changing environment.”
The ISO certification auditing process can be daunting, especially if the auditor is going to be evaluating your company’s gage management processes based on data housed in your Excel spreadsheets or hand-written documents and note cards stuffed in three-ring binders.