Although personal attitudes are influenced by core values, it is greatly influenced by management. Employee attitude about the product, about their work, about their managers, and about the organization will ultimately determine the quality of their work.
Regardless of the business you have customers and some of them are unhappy. Coping with these customers is an inevitable part of everyday business life and how you deal with them is a predictor of success.
Most organizations have discovered that their future success hinges on reinventing themselves as a lowest-cost producer. One of the keys is to focus on actions that can impact real costs every day.
Accreditation is critical to ensuring there is an effective quality management system that affords greater process control, reduces risk, and ulitmately results in increased customer satisfaction. And, thanks to the pandemic, it got a little easier.
Most organizations have discovered that their future success hinges on reinventing themselves as a lowest-cost producer. One of the keys is to focus on actions that can impact real costs every day.