During my courses preparing quality professionals to successfully take certification exams offered by American Society for Quality (ASQ), one topic that constantly comes up is the challenge of getting organizational management to support quality initiatives.
Quality management professionals focused their eyes on the big update to ISO 9001 in September, and changes in the standard will require top leadership to do the same moving into the new year and beyond.
ENHANCING EMPLOYEE SKILL PROVIDES A COMPETITIVE ADVANTAGE.
March 3, 2014
Education and training of the organization is important, if not critical, for not only the current health of organizations but future survival as well.