If anyone has been in quality for some time, they have probably encountered managers who have painful connections to quality. It is likely that some managers would describe their experience as overwhelmingly negative. Some of these people extend these feeling into anything having to do with quality.
In a recent gathering of quality professionals, the subject of unsuccessful change implementation surfaced. Most people understand change is necessary for survival, but in this era it is happening at an unprecedented, almost vertical rate. The bottom line though is that change is uncomfortable for most and it is common for people to resist change.
Learn how Business Intelligence can be the catalyst to help your organization rebound and excel on quality during the second half of 2020.
August 18, 2020
Download the whitepaper to learn how Business Intelligence can be the catalyst to help your organization rebound and excel on quality during the second half of 2020.
About twenty years ago I was asked to make a presentation on calibration to a meeting of a local chapter of the National Conference of Standards Laboratories.
A company with a highly developed culture of quality spends, on average, $350M less annually fixing mistakes than a company with a poorly developed one (Harvard Business Review, 2014).
How much time do most people spend thinking about success and how it is achieved? Likely not as much as we should because the world really revolves around success or elements of success.
Erik Larson’s latest book begins with this quote. If you’ve ever read a book about a serial killer and the Chicago World’s Fair of 1893, the last crossing of the Lusitania, an American family in Hitler’s Berlin, the inventor of wireless and Britain’s second most famous murderer, or the 1900 Galveston Hurricane, you may be familiar with Erik Larson.
All quality professionals, regardless of educational background and/or experience, will at times find a need to consult their network of resources to get answers to questions, determine how best to collect and analyze data, or resolve different interpretations of a given analysis. Recognizing this need, Quality is launching a new column entitled “Ask the Expert: An Interactive Q&A Section” with topics that come from readers.