You’re an inspector. Perhaps you’re an auditor. Maybe you’re a supervisor. Your job title specifies what you do now. What do you want to do in the future? More importantly, who do you want to be in the future? Where do you want the quality profession to take you next? These are all important questions.

In late September 2018, NBC began televising “New Amsterdam,” a medical drama inspired by Dr. Eric Manheimer’s memoir, “Twelve Patients: Life and Death at Bellevue Hospital,” and his 15 years as medical director there. 

The truck was already loaded and ready to be delivered to an important customer when a quality issue came to light. When the operations leader found out about the problem, he quickly arranged a solution.

Successful management and leadership of the quality department for an organization involves an integrated approach that includes a communication network that extends both horizontally and vertically within the organization as well as outward to customers and suppliers.

Serial entrepreneur, technical futurist among keynote speakers.

The National Association of Manufacturers announced new 2018 leadership for its Council of Manufacturing Associations (CMA) with Chris Jahn, president of The Fertilizer Institute (TFI), serving as chair.

Last month’s column focused on statisticians and their need to transition to leaders. In order to do so, one must understand the difference between managing work/projects and leading others.

You are leading an improvement team. Leadership wants fast results. So, you and your team need new ideas fast.

In May, thousands of quality professionals from across the globe gathered to attend ASQ's 2016 World Conference on Quality and Improvement.

My last column gave the background to an extensive study of results on the calibration of some thread plug gages.