The beauty of a good anecdote is that it answers a question or provides a perspective in a much more engaging and memorable way, much like a fable or a fairy tale.

The International Aerospace Quality Group (IAQG®) spearheaded a monumental effort twenty-five years ago to establish uniform standards across the aviation, space, and defense industries, aiming to streamline operations while bolstering quality and safety.

This article embarks on an exploration of the implementation and ramifications of climate change integration within ISO standards, casting a spotlight on the transformative Net Zero Guidelines and the seamless assimilation of climate considerations into management systems standards.

If you feel you need to calibrate your quality radar, do your customers a favor, and get out of town.

The ISO Amendment was dropped in February 2024, surprising many. However, ISO had been working on this for years. For instance, ISO 14090:2019 Adaptation to Climate Change - Principles, Requirements, and Guidelines includes definitions related to the topic.

In 1982, Dr. W. Edwards Deming spoke about leading a transformation that would take a generation, but was crucial for our organizations and society. This seminar sparked my quality journey, and his words still resonate over 40 years later.

Qualityspoke to Dr. Rochelle Cook of California State University Dominguez Hills about her route to quality.

In the early 1980s, US automakers faced stiff competition from Japanese counterparts, prompting a shift towards prioritizing quality for customer satisfaction. This era marked the birth of ISO 9001 QMS, symbolizing a significant change in industry practices.

Justin Wise is an exceptional individual who has been deployed seven times and is fluent in Navajo and Cahuilla. He is currently an inspector general with the Navy, having worked for several years at the DCMA, where he was recognized as the 2021 Quality Representative of the Year. Justin Wise is worth honoring as our 2024 Rookie of the Year.

The ISO has added new statements to management standards in support of the ISO London Declaration on Climate Change. The change addresses the impact of climate change on management system effectiveness.