Are you struggling to implement Lean methods in your organization? In this column, we will discuss the biggest obstacle to practicing Lean and how emotionally intelligent leaders can address resistance from staff to successfully implement improvement methods.

In 2003, the company I was working for took the pioneering step of pursuing ISO 9001:2000 Certification. When the management made this decision, I was the sole volunteer who willingly invested extra hours to establish a robust quality management system for the company.

So how does a company encourage employees to perform and to seek to learn more about effective auditing? There are a few things that could be useful in your internal training program.

Quality sat down with Dan Zrymiak, an ASQ Fellow and recipient of ASQ’s Feigenbaum and Crosby Medal, to share his expertise on culture, leadership and values. Listen to the full podcast.

Orbit, which was recently acquired by Husqvarna, is the world's largest manufacturer of sprinkler heads, smart timers, valves, manifolds, and other accessories for residential, agricultural, and commercial irrigation systems.

Welcome to our ranking of perennial quality superstars. Tecnova Electronics is our top ranked quality company. Congratulations!

Welcome to our ranking of perennial quality superstars. EPM has been on our Leadership list for multiple years. Congratulations and keep up the good work.

Welcome to our ranking of perennial quality superstars. DIT-MCO International has been on our Leadership list for multiple years. Congratulations and keep up the good work.

Change management is a process for ensuring that the people affected by change understand the nature of the change and the reasons for it. Successful change management is an all-hands-on-deck activity.