Grace L. Duffy has 45 years of success in business and process management. She spent 20 years with IBM, retiring as head of corporate technical education. Grace served as Department Head for Business and Dean of Economic Development for Trident Technical College in South Carolina. She was president and CEO of the Trident Area Community of Excellence in Charleston, South Carolina before moving to Florida to pursue independent contract work in quality and leadership. Grace uses her experience as president, CEO, and senior leader to help organizations improve. She is a Lean Six Sigma Master Black Belt, ASQ CMQ/OE, CQA, SSGB, and CQIA. Grace is an ASQ Fellow and a Distinguished Service Medalist. She has written 18 texts and over 260 papers and articles on quality, leadership, and organizational performance. Grace can be reached at [email protected].
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