The focus of this particular column may not be popular and it may put some readers on the defensive.

Although the latest revision of the ISO 9001 quality management standard will not be released until later this year, many companies are already investigating what 9001:2015 will mean to their quality management systems.

William Israel hired T.M. Kubiak more than thirty years ago and says it was one of the best hires he’s ever made.

To uphold the integrity of quality control and assessment, it is vital to maintain independence between the original equipment manufacturer and quality management.

Karen Spencer had never before considered applying for the Plant of the Year award. But, one Saturday afternoon last year, she came across an application in the magazine, and felt compelled to apply.

When challenged to improve efficiency, increase safety, and save money, Boston Scientific Heredia’s Amplatz Super Stiff Guidewires area team chose a DMAIC roadmap to reach its goal.

No doubt you’ve heard the saying “Attitude Is Everything”? While attitude might not really be “everything,” in many situations it is the single most significant determining factor of success.

It’s award season. Of course, for those in the movie business, there’s the Oscars at the end of the month, but for those in the quality profession, you can still earn some recognition in the pages of this magazine.

In the August 2013 “Speaking of Quality” column, flowcharts, process mapping and turtle diagrams were examined, explained and compared.

In this month’s column I’ll discuss ethics and its relationship to quality.