A properly implemented management system can contribute to the financial strength and organizational resilience of a company.

Barry Schaffer seemed to trash talk Six Sigma in a recent blog. In May, he wrote a post on CMS Wire titled “Six Sigma Letting You Down?

This column explores government contracting under the Federal Acquisition Regulations (FAR).

Philip Bayard “Phil” Crosby, one of the most influential quality gurus of the 20th century, passed away August 18, 2001, so I thought it fitting to focus on some his messages for this August column.

Acronyms and mnemonic devices are techniques that help us remember long and/or complex things.

Quality professionals like what they do. According to respondents from Quality’s 14th annual State of the Profession Survey, half of respondents said they are highly satisfied with their job and 44% said they are moderately satisfied.

Procurement is the process by which the federal government acquires goods and services for military and civilian use.

Last month I laid out “A Roadmap for the Future” which received a favorable reaction, therefore, I thought I might continue along this path on a subject that is important to every quality professional.