In 2011, Sipho Tjabadi, general manager, Eskom Quality Management, South Africa, spoke at the ASQ Audit Division Conference.

Due to the critical nature of nondestructive testing (NDT) in ensuring the safety and reliability of a plant, infrastructure, or facility, any technician performing NDT has to be trained and certified by an accredited body.

Proactively inspecting for dangerous conditions, repairing them, and implementing record keeping procedures can reduce legal fees and damage awards, slow increases of insurance premiums, and improve profitability.

Many of our greatest quality giants have discussed the value of education and training. For example, Dr. Deming dedicated two of his renowned 14 points of management to the subject.

This month’s Quality delves into the idea of things coming back around, but it is by no means innocuous. Reshoring, or insourcing, is a hot topic of conversation amongst companies that continue to strive to bring themselves closer to their customers.

Companies that have announced plans to bring production back to the United States—such as Apple, Motorola, Lenovo, and GE.