This question is rarely, if ever, asked but assumptions regarding the length of time involved regularly pop up, especially when measurement disputes are the situation into which such assumptions are injected.
Should organizations focus on continual improvement or swing for the home run? To answer, we should ask ourselves two questions. “Are we making progress?” and “Are we better than competitors to the point of having a strategic advantage?”
Put yourself in someone else’s shoes. It’s a great way to describe empathy, a subject I have talked about in other columns. But the phrase is also a great way to describe one important aspect of what designers and engineers do with every project, especially quality engineers—environment stress testing and screening.
Corporations are legal entities and one of several ways to structure a business. All corporate stakeholders should have a solid grasp of basic corporate governance. Owners, managers and shareholders should understand their rights and responsibilities.
Helping improve the emotional fabric of customer-supplier relations.
May 8, 2013
In March 2013, Lululemon, a billion-dollar Canadian athletic apparel company, made headlines after the media got wind of an unusual story. The Vancouver-based company recalled its popular black yoga pants after customers complained that the active wear was too sheer.
Recently a discussion centered on organizational empowerment, its relationship to employee self-determination, and the impact on opportunity. The following is a summary of a recent conversation with one of our readers.