Dealing with customer complaints presents a “moment of truth” in which frontline employees have one chance to provide a lasting impression that your organization really cares about treating them fairly and with respect.

Consolidation is something we’ve all done. It’s efficient and can help save time and space and naturally leads to greater organization and productivity.

Flaws can be found in every type of material and component, no matter the method of manufacturing, processing, or finishing used. Selecting the proper detection method is crucial, because, even if a flaw is not actually a defect, you still want to be able to detect and evaluate them.

Quality spoke with a host of NDT experts to discuss how the field has changed in recent years, trends, and challenges related to working with NDT technology.

Fatigue testing is unique in that it repeatedly exposes parts to “real-world” conditions, producing data and results that helps manufacturers predict the part’s durability. 

One of the last things you want to hear if you’re a manufacturer, distributor, vendor, or supplier is “your shipment is stuck and we have no idea when it’ll arrive.” What do you say to your customer?

MRB Guss GmbH Herzogenburg near Vienna has been assuring the quality of iron castings with the ZEISS BOSELLO MAX 450kV machine, an investment that is paying off.

Manufacturers often look at collaborative robots, or cobots, as an ideal way to enhance production efficiency, with human workers and automation working closely together.

Today, modern digital gages have underused capabilities that allow for even greater ease of use and accessibility for all users.

Here’s a thought: what if you could also perform multiple measuring tasks at the same time, on the same part with one machine, right there on the factory floor?