Articles by Jim L. Smith

A comfort zone becomes a dreary and dismal place to take up permanent residence.

Where our mind consistently goes, the rest of us will follow.

Customers don't just buy products; they buy promises.

As humans we can come up with all kinds of reasons why something will not work or will go wrong. Get over that feeling. Get started.

Before you reach each goal, be ready with another one.

To move toward your goals, you must first be facing them.

Now is a great time to show confidence in your own reasoning power.

Use your strength and leadership to remain economically healthy.

Take on challenges that make you a little bit uncomfortable. That’s the secret.

A document control system can have a direct impact on an organization’s ability to serve its customers. They need to choose whether it will be positive or negative.