Gary Phillips has been in the quality field for nearly 50 years. Previously with GM’s Cadillac division, Gary has now been a consultant for over 30 years and has trained well over 20,000 people worldwide, primarily in technical subjects related to quality and reliability engineering, such as designed experiments, engineering testing, statistical process control and measurement systems analysis. Gary can be reached through CyberMetrics at 1-800-777-7020 or [email protected].