In 1982, Dr. W. Edwards Deming spoke about leading a transformation that would take a generation, but was crucial for our organizations and society. This seminar sparked my quality journey, and his words still resonate over 40 years later.
Quality is based on a series of facts and statistics collected and analyzed. To produce a quality product—and continue producing a quality product—you need data.
Before you leap forward into another eventful year, let's look back.
January 8, 2020
The holiday season is over. You made it! You can take a breath. You are ready for the hustle and bustle of 2020. There will be new projects, challenges, and successes.
One who is well-versed in managing quality in a manufacturing environment knows the importance of reducing deviation and identifying the reasons behind it.
Recently a discussion centered on organizational empowerment, its relationship to employee self-determination, and the impact on opportunity. The following is a summary of a recent conversation with one of our readers.