In quality for a long time, I believe in a "quality renaissance." The glory days of quality are expected to start in 2024, driven by risk. This piece explains what's happening and how you can profit, referred to as "upside risk."

Quality sat down with Dan Zrymiak, an ASQ Fellow and recipient of ASQ’s Feigenbaum and Crosby Medal, to share his expertise on culture, leadership and values. Listen to the full podcast.

Using examples from the first Star Wars movie, Episode IV: A New Hope, to demystify decision rules and make them more understandable for everyone.

Do quality certifications matter? It depends on who you ask.

It’s difficult to find a business or industry that isn’t driven by software applications. From phones and laptops to manufacturing systems to validated applications for regulated industries, software drives many of our business processes. 

Manufacturers are increasingly participating in EHSQ programs. They realize that worker well-being, operational excellence, and compliance aren’t only ethically important, they’re also good business: Organizations with excellent safety, health, and environmental programs outperformed the S&P 500 by 3-5 percent.

As expressed in the blog 3 Functional Ways Risk is Critical to Quality Management by LNS Research, an organization’s approach to enterprise quality management should never remain stagnant. 

Vaccines are being rolled out across the globe. The process is occurring faster in some areas than others, sure, but the fact that a vaccine is being distributed at all means that the worst is behind us and that everything will go back to normal. Right?

Before January 2020, if you had asked an organization whether they had considered a pandemic as a risk to the organization, most would have answered no. 

Remote audits may have sounded unconventional at this time last year. But 2020 is shaping up to be a memorable year for all kinds of reasons.