Items Tagged with 'plan do check study act'

What are the characteristics of a quality leader? For many, leadership comes down to each of us identifying and searching for the characteristics that are most appealing to us. For instance, I spent a career with a company that was mostly Juran-centered but also had a significant Deming slant.

We will begin this month’s column, the first of 2016, with a scenario. It is a general scenario so consider your organization’s specifics and engage in this example.

As the 20th century came to a close, U.S. manufacturers realized the need to transform thinking from the product to the system.

Acronyms and mnemonic devices are techniques that help us remember long and/or complex things.

A management systems standard (MSS) provides an internationally agreed-upon model for organizations to follow to ensure the proper handling of day-to-day operations.