Accidents and injuries, instances of nonconformance with a policy or standards—really, failures of any kind—can all contribute to a need for an organization to change.

Much of society has been taught to believe that failure is negative and results in the loss of much effort and resources. This is only true if we allow this thinking to become reality.

The scope of product testing is growing broader and more complex. Traditionally, the objective was to confirm compliance with relevant safety regulations. But today we’re seeing more product management teams also push for functionality and reliability testing.