Quality sat down with Eric Hayler, past chair of ASQ and Lean Six Sigma Master Black Belt, BMW Manufacturing, to discuss his work as ASQ’s 2017 chair and his work now as past chair.
Quality sat down with Eric Hayler, past chair of ASQ and Lean Six Sigma Master Black Belt, BMW Manufacturing, to discuss his work as ASQ’s 2017 chair and his work now as past chair.
It is no wonder that cost of quality is defined in different ways.
February 15, 2018
In 2011, Sipho Tjabadi, general manager, Eskom Quality Management, South Africa, spoke at the ASQ Audit Division Conference. To punctuate his keynote address’s points, Tjabadi brought a video titled “The Cost of Quality.”
Today it is a vacant plot. Back in the early 1990s, a stamping plant was there, with three main buildings supplying North American automotive final assembly operations. I was an inspector working the second shift, assigned to a stamping line producing outer panels for an automotive door.
Ask a quality engineer how they were introduced to metrology or inspection, and they’ll often answer that it wasn’t during their coursework, but in the field. It reflects the manufacturing world’s problem with visibility and messaging, and an important insight into why the term “skills gap” has been a buzzword for several years.
The process improvement efforts actually decreased cost.
November 20, 2017
Cost of quality. Three small words; one big phrase. It appears like a straightforward expression, but there is enough misinformation floating around that quality professionals are compelled to take to their blogs and write about what cost of quality is and—just as importantly—what it is not.
It is October, the first full month of autumn. You notice the changing colors, dropping temperatures, and other signs of winter. October is a time of pretty yards and dreary skies.
You may have chosen to become a quality professional. Perhaps the profession chose you. Either way, the profession you’re in now won’t be the same profession in 2027. Same for your career goals.
In May 2010, my doctor informed me I had pancreatic cancer. He explained that pancreatic cancer is the silent cancer and only 6% of patients live after it is found.
Have you noticed that your orange juice may not just be orange juice anymore? While tasty and nutritious, simple orange juice may not always be enough for our increasingly competitive world. Maybe it has added calcium, or extra vitamins; it may even have an optimized amount of pulp for your individual needs.