In my April 2013 column, I explained Ten Reasons to Invest in Yourself. Due to the number of comments and follow up questions, I thought it worthwhile to do a sequel.
The quality profession has risen to the tremendous challenges of the last century by developing methodologies that have helped businesses meet the demands of their customers.
Quality pros are responsible for many important functions
June 19, 2013
The past three ASQ Future of Quality studies (2005, 2008, and 2011) have indicated that social responsibility becomes a major source of change that is shaping the future of the quality professional.
Helping improve the emotional fabric of customer-supplier relations.
May 8, 2013
In March 2013, Lululemon, a billion-dollar Canadian athletic apparel company, made headlines after the media got wind of an unusual story. The Vancouver-based company recalled its popular black yoga pants after customers complained that the active wear was too sheer.