At the end of the day, nothing matters more than customer satisfaction. Fundamentally, this sounds quite simple; make the customer happy, and all is well. Keeping customers happy and loyal to your brand, however, is not as easy as it sounds. 

In a lean manufacturing process, a poka-yoke method is employed to eliminate product defects by preventing, correcting, or drawing attention to human errors in real time. Industrial engineer Shigeo Shingo first applied the term poka-yoke (“mistake-proofing” in Japanese) to the Toyota Production System. 

Picture a plant floor that is updating operators, managers and even other plants about potential machine problems. It would connect one machine to another and one system to the next. In order to maintain the highest quality, the systems would monitor any data that seems out of order or check on the line in process.

JMP Solutions provides solutions in process automation, control system integration, information systems, automation, robotic systems, automated guided vehicles, networking and security.

Connectivity is the key for companies that want to improve quality.

Conference program features MSC Software's engineering and simulation solutions for manufacturing and quality.

You can’t escape the buzzwords. The Internet of Things. The Industrial Internet of Things. Edge Computing. Industry 4.0. Big. Data. Every practitioner has their own, slightly different definition of what these terms mean—a fuzzy cloud of vague meaning.

Digital transformation is a competitive technology and business strategy that leverages data gathering to drive business efficiencies, new revenue growth, and new business models.

“Remaining competitive” takes on many meanings, depending on your location in the world, but here are some thoughts on how American manufacturers can do it better today. By the time you finish reading this column, another entrepreneur will have figured out a way to make it happen for his or her company.