The manufacturing sector struggles with declining workforce experience as seasoned veterans retire and new operators lack the necessary skills. To address this, integrating predictive quality technologies and AI-driven recommendations can empower less experienced workers to achieve the quality and performance levels needed.

This past year has been ripe with massive disruptions. In fact, 94% of manufacturers surveyed say demand has significantly changed as a result of COVID-19. 

At the end of the day, nothing matters more than customer satisfaction. Fundamentally, this sounds quite simple; make the customer happy, and all is well. Keeping customers happy and loyal to your brand, however, is not as easy as it sounds.