Articles Tagged with ''column''

Information, knowledge, confidence, and an appreciation of risk and reward are important in quality.

Quality professionals quickly learn that they need to deal with a barrage of situations where their expertise is required to intervene, provide perspective, or in some cases lead teams to come up with a solution.

For many successful men and women in all walks of life, the key to success was that they were motivated more, at least in the beginning, by what was needed, or by what they felt they had to do, than thought of financial gain.

It’s called Roko's Basilisk. This thought experiment posits that the creation of an artificial intelligence will lead to an all-powerful, future artificial intelligence that will retroactively punish anyone who did not help bring it into existence.

Recently I attended two separate meetings where the topic of Job 1 and Job 2 was discussed.  This topic was new to several of my coworkers and it was something I had not heard discussed in probably 20 years.  For those of you not familiar with Job 1 and Job 2, allow me to explain:

It starts with a question: “What’s the worst that can happen?” Sounds like the sentiment underlying any over-the-top movie centered on a buddy’s bachelor party.

Regardless of the business you have customers and some of them are unhappy. Coping with these customers is an inevitable part of everyday business life and how you deal with them is a predictor of success.

Rube Goldberg is an American cartoonist well known for his illustrations depicting overly elaborate devices designed to accomplish relatively simple functions. These types of devices became widely known as Rube Goldberg machines.

In 2020, seeking to engage and contribute as a new member of the ASQ Board of Directors, I volunteered to participate in a diversity, equity, and inclusion task force.

Most organizations have discovered that their future success hinges on reinventing themselves as a lowest-cost producer. One of the keys is to focus on actions that can impact real costs every day.