Bruce A. Brigham is president of Prolink Software Inc. (Glastonbury, CT). For more information, call (860) 659-5928, e-mail [email protected] or visit www.prolinksoftware.com.
The theory and practice behind statistical process control (SPC) can be confusing as well as painful. Moving SPC to the shop floor can add another level of complexity to an already confusing subject. SPC delivers graphical process control information to the people who need it.