Rick Sloop is the senior application engineer at InfinityQS International Inc. (Chantilly, VA). For more information, e-mail [email protected] or visit www.infinityqs.com.
Any quality professional worth his keep knows that gage repeatability and reproducibility (R&R) studies are a critical part of a successful process control system, but it is amazing how many do not understand how to properly conduct a study or how to interpret the results.