Jim L. Smith

Column | Jim L. Smith

Face of Quality: Leadership Traits

The key to successful leadership in today's environment is influence, not authority.

Jim L. Smith

December 20, 2021

Column | Jim L. Smith

Face of Quality: Overcome Your Inner Critic

Beware of the inner critic, which can be a super villain preventing creativity.

Jim L. Smith

November 15, 2021

In the modern world, fear has become insidious; it is quiet but pervasively accepted as existing. One of the most common forms is what might be referred to as the inner critic.

Jim's Gems

Success

Jim L. Smith

October 19, 2021

Most everyone spends a lot of time thinking of failure or fear of failure?

Column | Jim L. Smith

Face of Quality: Productive Failures

Failure can provide the seeds for success.

Jim L. Smith

October 8, 2021

Most people have been taught to believe that all failure is negative. Quite often, however, disappointing results can provide the greatest opportunities for success.

Column | Jim L. Smith

Face of Quality: Leadership

Effective leaders mentor the next generation.

Jim L. Smith

September 8, 2021

John C. Maxwell, the noted author and lecturer, in his book "The 21 Irrefutable Laws of Leadership" asked, “Who is your legacy?” Essentially Maxwell was asking with whom are we working to prepare to take over when we are no longer leading?

jim's Gems

Enhancing Effectiveness

Jim L. Smith

August 9, 2021

If you are human, you have likely given some thought about how effective you are while you're at work.

Face of Quality | Jim L. Smith

The Career Path to Success May Not be Linear

Jim L. Smith

August 8, 2021

The path to upward mobility has changed over the past few years. For decades, the way to ‘climb the ladder’ happened in a few ways. Obviously being born into a family-owned business established a surefire guarantee. Other paths were a college degree, marriage, or hard work and promotions.

Face of Quality | Jim L. Smith

Quality Mindset

Quality Should be Shaped Through Ideas, Not Opinions.

Jim L. Smith

July 8, 2021

As time progresses, we continue to learn a great deal about quality. We have embedded quality in our processes, our measurement systems, and even our relationships. Although we still have much to learn, one cannot help but marvel at the transforming impact of quality.

Jim's Gems

Boredom

Jim L. Smith

June 21, 2021

Have you ever experienced a lack of interest or been bored with an activity?

Face of Quality

Redefine Audit Strategy

Organizations Have Been Forced to Redefine Their Quality Audit Strategies.

Jim L. Smith

June 8, 2021

Organizations have been forced to redefine their quality audit strategies to ensure compliance and render support to their supply base. Over the years, I have been involved with championing three categories of audits: on-site, hybrid and remote audits.