Neil D. McLeod is a UK-based marketing communications practitioner specializing in the product development and manufacturing software sector. For more information, call +44 (0)1666 504293 or visit www.icem.com.
With a fleet of more than 500 aircraft that need to be kept airworthy, Delta Air Lines’ technical operations center is a key part of the airline’s activities, providing a comprehensive maintenance service to Delta, as well as to other airlines. To ensure spare parts are available when needed, it uses ICEM Surf software from ICEM (Southampton, United Kingdom) in the reverse engineering of parts for in-house manufacture.