Each new journey begins with a single step. That common proverb applies to most aspects of life, including the decision to start a new business or organization. A company can look back fondly to that first bold and courageous decision to merely begin.

The process of analyzing gage variability is often highly structured, involving an examination of the gages themselves for sensitivity to temperature changes, magnetic fields, and other factors. These are the easy ones. The second area of variability has its source in gage operators themselves, who may have different levels of training, experience, fatigue, and even attitude. 

While process improvement initiatives, including SPC and its use of control charts, sometimes get the greatest attention in manufacturing environments, the backbone of a quality improvement effort is often the quiet, unnoticed measurement devices that represent an organization’s commitment to consistency and accuracy.

You have just finished your R&R study. Everything has gone according to plan and you are feeling quite pleased. Yet there is something off, something wrong. Your R&R percentage is too high. Now what?