Ray Stahl is a Lean Six Sigma Black Belt and director of business development at KOTEM. (QVI). For more information call (585) 690-3352, email [email protected] or visit www.kotem.com.
Referees at sporting events can fuel elation or outrage with their calls when it comes to a favorite team, but in truth, these people are needed to provide an impartial interpretation of the rules of the game.
