Mark Kaganov is principal consultant, Lean ISO Management Systems. He holds a Master's degree in the design and technology of electromechanical equipment and has strong experience and skills in development, implementation and the improvement of quality and environmental management systems. Kaganov is an author of numerous technical publications on ISO management systems and is a public speaker. He is a Principal Consultant with Lean ISO Management Systems. The company provides consulting and training on development and implementation of Lean management systems and documentation compliant with ISO 9001, ISO 13485, ISO 14001 standards and 21 CFR 820 FDA regulation. You may contact the author at https://leanisomanagementsystems.com/contact.php.