Sue Marchant is the senior vice president of product at MasterControl, where she is responsible for infusing the advanced data mining and analytics capabilities afforded by these technologies into MasterControl’s cloud-based product life cycle excellence software for the life sciences.
In the decade prior to joining MasterControl, Marchant worked in several senior-level capacities to lead natural language understanding (NLU), machine learning (ML), and cloud analytics projects for NICE Systems Ltd., a cutting-edge text and speech analytics software company that enables organizations to operationalize big data. Her most recent role with the company was director of product. Among her other professional accomplishments, Marchant founded and served as the chief product officer of a SaaS company that developed applications to help hospitals recover the cost of donated prescription medications. She also worked for nearly a decade as an independent consultant in product management, quality assurance (QA), and technical writing in the software space.
According to MasterControl’s 2022 Digital Quality Maturity Study conducted by Cicero research, the majority of quality organizations are going digital, have plans to go digital within the next five years, or believe this is where they need to go to achieve compliance and remain competitive.
