Traditional control charting techniques, despite their long history, can lead to wasteful outcomes due to certain mathematical properties. This article examines these issues using a Minitab dataset and introduces a free 30,000-foot-level metric-reporting app as an alternative, supported by Minitab analyses.

Real-time process management using SPC software has never been more cost-effective, providing substantial benefits by consistently meeting customer requirements with minimal labor expense.

Many of you have probably recognized that I am a fan of the television show The West Wing. Some of you will know the name and may have even watched the show, others will have no idea what I am talking about.

This (PM)2 method can be applied to any organization, public or private, and contributes to the better management of a country as described by the authors in our SAC-Model.