Do you ever think about the difference between mediocrity and greatness? It’s likely not near as much as you might think. It really takes very little to make a big difference in the outcome of your labors.
When we’ve reached the goal that we have set for ourselves we need to refocus and set another. We must keep focusing on continual improvement and the actions to reach the peak.
Do you ever wish you were born with more patience? Are you embroiled in the daily pressure cooker of life made worse from the feeling being impatient? Impatience exacerbates work-life stress. It helps destroy our inner peace and calm with anger and frustration.
As children core values are instilled in us either by direct communication or observation. Included in, but not limited to, core values are things like respectfulness, honesty, and trustfulness.
There are scores of books and numerous articles written on this subject by people with far more credentials than I possess; however, maybe we shouldn’t over think this conundrum which might allow us to come up with a fairly simple answer.
Some people have the mistaken idea that people with high self-esteem think that they are perfect. But the truth is that people with high self-esteem are always looking for ways they can improve.
Dealing with an unhappy customer doesn’t mean the customer is always right, but dealing with customer complaints presents frontline employees the chance to show your organization really cares about treating them with respect.
